Terms & Condition
Terms and Conditions
1. Eligibility
To register as a member of Jodi or use this app, you must be of legal marriageable age as per the laws of India (18+ years). Membership is primarily reserved for the Vishwakarma community.
2. Platform Role & Intermediary
Jodi is a mobile application owned and operated by Namma Vishwakarma Enterprises. We act as an 'Intermediary' as defined under Section 2(1)(w) of the Information Technology Act, 2000. We provide an interface for users to voluntarily search for matrimonial alliances. We do not authenticate, endorse, or verify any profile information independently.
3. Communication Policy
Jodi does not provide in-app chat or internal messaging features. All communication is initiated by the user via external system intents (native Dialer or WhatsApp) using contact details explicitly shared for matrimonial purposes. Users are advised to exercise caution when communicating externally.
4. Registration & Security
Users must provide true and accurate information, including recent photos. Registration of duplicate profiles is prohibited. You are responsible for safeguarding your login credentials (MPIN/Biometrics) and restricting access to your device. We never ask for your password or MPIN via call/SMS.
5. Content and Member Conduct
Use of the platform for dating, friendship, or commercial gain is strictly prohibited. Misuse, harassment, or posting inappropriate content will lead to immediate account suspension without refund.
6. Content Rights
By submitting content or photos to Jodi, you grant Namma Vishwakarma Enterprises a license to use and display such information for the purpose of providing and promoting our matchmaking services.
7. Member Responsibilities
Users are mandated to independently verify the background, marital status, and credentials of any match. Jodi is not liable for misrepresentations or misconduct. Users are advised to involve family and friends before finalizing alliances.
8. Jurisdiction & Disputes
All disputes arising from the use of Jodi services shall be governed by the laws of India and are subject to the exclusive jurisdiction of the courts in Bengaluru, Karnataka.
Child Safety Standards
9. Zero Tolerance Policy for CSAE
Namma Vishwakarma Enterprises and the Jodi app maintain a zero-tolerance policy towards Child Sexual Abuse and Exploitation (CSAE). We strictly prohibit the creation, distribution, or promotion of Child Sexual Abuse Material (CSAM). Any user found violating this policy will be permanently banned from the platform, and their details will be reported to the appropriate law enforcement agencies (NCB/Cyber Cell).
10. Child Safety Reporting
As the app does not feature in-app chat, all user interactions are profile-based. Users can report any concerns related to child safety or suspicious activity involving minors using the in-app 'Report Profile' button available on every User Profile screen or by emailing our Child Safety Point of Contact at safety@nmvk.in. All reports are investigated with the highest priority.
Contact Us & Grievance Redressal
In accordance with the IT Act 2000 and rules made thereunder, the contact details of the Grievance Officer are:
Grievance Officer: Nataraja Ganeshachar
Address: 67, C/O Ganesha Char, 2Nd Cross, 1St Main Bhel Layout Chikkabettahalli Bengaluru, Karnataka, 560097 India
Email: nataraja@nmvk.in
Contact No: +91-9739155575
The Grievance Officer is available between 10 AM to 6 PM IST (Mon-Sat), excluding public holidays.